Parent Support & Complaint Box
We are committed to full transparency and rapid resolution. Get instant parent assistance or submit a confidential feedback / complaint ticket directly to our principal's office.
Direct Phone Helpline
Speak directly with our school reception & administrative team during office hours.
WhatsApp Chat Support
Quick messaging for daycare status updates, child pickup notifications, and general inquiries.
Operating Hours
Preschool classes & year-round 365 daycare timing breakdown.
Frequently Asked Support Topics
How do I change my child's authorized pickup person?
Call our primary helpline or send a WhatsApp message with the designated guardian's photo ID prior to dismissal time.
What is the procedure for sick leave notification?
Kindly inform the class teacher via WhatsApp or phone call before 8:30 AM so meal and attendance rosters can be adjusted.
How can I meet the Principal 1-on-1?
Principal office hours for parent consultations are available daily from 11:30 AM to 1:00 PM or by appointment.
Are daycare meals & nap arrangements monitored?
Yes. Our 365-day daycare staff maintains strict hygienic nap zones, clean drinking water, and meal supervision.